Archive for the ‘Business Matters’ Category

A Costly Loss!

Thursday, July 16th, 2009

I was reading some articles about a lawsuit between a photographer and a stock agency over lost negatives \ slides and it brought home the changes in the industry and what we now take for granted (link here). During the period in question (not a million years ago) a photographer would shoot the film and courier it to the magazine \ paper who would soup the film, use the picture and forward on the processed material to an agency who would then sell on the photographers work. They would be responsible for the archiving.

It is technically possible to duplicate negatives and slides, it is also possible to maintain a digital backup, but this is out of the photographers hands.  They shot the film and had to rush it to the publication to meet a deadline, they don’t have time to do anything other than hand it to a courier or drop it in directly at the publication. This is where their involvement ends.  It appears that due to poor record keeping many negatives \ slides were lost.

It must be truly gut wrenching to have lost a lifetimes work. Most people know the sick feeling when a computer dies and you know that whilst you have lots of the information backed up elsewhere you don’t have all of it, imagine that 1000 times worse and its probably close. This was the photographers pension, it was an archive of their lives work that would continue to provide revenue. 

Comparing this to my personal workflow which sees images backed up across multiple locations and on hard drive and dvd (two sets of dvd’s) I am forced to concede that I have life very easy! It would take the kind of event that would render the need for the archive null. It would require three separate data centres to be destroys and two housefires after which I don’t think I would be focusing on my images!

Several things did strike me as odd about the trials. Firstly the value attributed to the images. Whilst I believe the photographers over estimated the value of their collections I feel the judge under valued them. They judge also seemed the avoid any punitive damages (I’m not a lawyer, they probably weren’t entitled to punitive damages) but the result is that the financial impact is less than the expense account of a board member. The only way to make a big company sit up and change its ways it to hit it where it hurts. Make a CEO stand up at the AGM and have to admit that bad practice cost them their profit margin and by the way, there’s no dividend this year. That would encourage a top down enforcement of standards. $7 an image isn’t much considering the going rate but this was based around the likelihood that not all images would resell.

The second and most important (for me) realisation is how insane  the legal system can be.  There are times when it truly excels, and there are times when it gets it so diabolically wrong! After reading a comment by the archivist of one of the photographers ( linkies) it is apparent that the world has gone bonkers. Apparently when she was transcribing the details of the envelopes which contained the film she made a few typos on the excel sheet. This allowed ‘the opposition’ to have them omitted. To me this is simply madness. I agree as much as the next person that due process needs to be followed, but a deviancy from due process (obtaining a warrant, filling out of a form correctly) shouldn’t negate the original offense. It should be dealt with separately and in a manner which reflects the magnitude of the breach. In this case it was a simple typo which was probably made due to a lack of resources.  The court should not and cannot expect that an individual of normal means can prepare a case as perfectly as a huge corporation with an army of lawyers.  That’s entirely different from the police making an arrest after not following due process and violating a persons rights, although if they are guilty they should be guilty irrespective of how they are found and the officers should be punished not the rest of us that are put at risk of a repeat offending.

I should state that it appears that Corbis weren’t directly at fault, it seems to be an agency they acquired had bad practices in the past.  I also think the amounts the photographers wanted were very high, but then again you have to ask high to give yourself room to move. My heart goes out to the photographers and in general for the loss of all those great images. We look now at images from NASA of the moon landings etc, they are an integral part of our history. Over the past 100+ years we have had the ability to document our lives for the future in an unprecedented manner. Photography and Video has meant that future historians will have a rich record of our lives, and every loss like this especially of many of the important events they covered, is a loss that will be felt for a long time.

Briefly before I sign off, where to backup? I have them stored on

  • an internal hard drive array with redundancy
  • an external hard drive (they are slow, not recommended for working directly off)
  • a personal online archive
  • a backup of this archive at www.bqbackup.com
  • many pictures at also shown on my website which is in turn backed up
  • 2 dvd archives.

Worth all the trouble? I hope I never have to find out. At some point I intend to hire a storage unit and archive to hard drive there. Whilst DVD’s boast long life spans I am not sure I trust them entirely. I think  I will invest in a decent DAS unit for home and store on usb hard drives AND dvd in a storage unit perhaps?

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How to make enemies and incense people.

Thursday, July 2nd, 2009

 There was a piece of ‘journalism’ recently on the New York Times website which has stirred up some emotion. You can find the original ‘article’ here http://gadgetwise.blogs.nytimes.com/2009/06/24/flickr-as-an-interior-decorator-tool/, and the follow up here http://gadgetwise.blogs.nytimes.com/2009/06/26/are-flickr-photos-fair-game-for-home-printing/.

The first article basically states that if you want some free pictures to decorate your walls just download them from flickr and print them on your home printer. Sonia goes on to state that in her opinion this is ‘fair use’ so not subject to copyright. The article has been widely linked from photo forums. There is some support for her viewpoint although notably it seems to be from non photogs. Personally I find it extremely rude and arrogant to simply assume you are entitled to take someone elses work because you want to and that because you aren’t making any money from it, it will be ok. It is fair to say that if you put your work online you have to expect that some of it will be misappropriated. That doesn’t mean that it is ok for that to happen or that when made aware you shouldn’t take the person to task.

I was somewhat surprised an esteemed publication such as the NYT would publish such a controversial article, at absolute best it is a gray area.

Now when I put a picture online to showcase my work I make my best effort to ensure it will be faithfully displayed on peoples screens, however I have no control over your browser or monitor so a picture may look poor when in reality it is not. However there is a fair chance it will be close. Prints can vary massively in quality and a budget home printer will not produce the same results as a pro lab. This misrepresents my work.

Some of the people who have commented have made far better arguments that I, if anything I just feel it is incredibly bad form \ rude to take without even asking. As one poster put it, it shows a lack of respect for other peoples work.

From now on I will be watermarking pictures. Its sad to have to do it but I guess I was naive in thinking people wouldn’t be so disrespectful. In general people are very respectful and will at least ask permission and it is virtually always granted, but some people are beyond belief!

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Websites and your business

Sunday, June 28th, 2009

So you want to show off your work to the world, the internet is a great way of doing that. There are many considerations in making your home on the web, not least your work being copied for free and used elsewhere http://gadgetwise.blogs.nytimes.com/2009/06/24/flickr-as-an-interior-decorator-tool/ . To display your work you either need to use an service such as http://www.flickr.com/ or start your own website. To start your own you usually (although not always) will need a domain name. Your own www..com with whatever you want assuming its not already taken, between the dots. I use www.enom.com for my domains, although http://www.powerpipe.com/ is a reseller of theirs who will be better suited to someone wanting just one domain.  Many hosting companies will offer to sell you a domain, even give you one for free.  I would advise against this, years of involvement in hosting industry has taught me not to keep all my eggs in one basket. Should the company go bust (which happens often to smaller companies in this market) you can have a hard time getting control of your domain back. Not to mention if you have a dispute with a host, a more disreptuable host could have a contract worded so that you have to pay a ‘release fee’. Ok so enough pessimism, on to finding a home for your domain name.

Basically servers are just computers (some fancier than others) hopefully sat in a datacenter connected to the internet. You upload your website to it just like you put files in on your own harddrive. The server has special software on it that interprets these files and comunicates these to anybody typingin your address. There are different levels you can go in at, at the most basic level you can simply rent a small portion of a server for one domain. This is cheap but you have little control and can be affected by other people on the server. This shouldn’t be a factor with a reputable host, however with a cheap host servers can get overloaded. The next level up is to rent a VPS which is effectively your own server. In reality it is a partition of a very large, powerful server, but you have control yourself of pretty much everything. This isn’t for beginners but is great if you want more space and control. Personally I used www.servint.com for my server, they have provided the most amazing service for a great price for over 5 years. I love their ethics. Too many companies have ‘specials’ and if you are an existing customer you are usually prohibited from benefitting. They work on the basis that you get a special deal for signing up and then it expires and you start paying the real price. Over the 5 years I have been with Servint my price has never changed and approximately each 12- 18 months the amount of storage \ bandwidth \ memory etc on the server has been upgraded. Their support is beyond comparisson. If you are in the market for your own server pick them. I get nothing for reccomending them, but I trust them with my work and my families businesses.  So who to go to for a basic hosting package if you don’t want a server. Given that I haven’t used any myself in recent years I would hesitate to reccomend a specific company so instead I will set some criteria.

  • Price – be wary of too cheap. By far the largest cost to a hosting provider is wages. Those wages pay for your support. Depending on your level of knowledge you might need that support a lot. 99 cents a month hosting does not buy you much support time. I would budget $10 a month to start with.
  • Unlimited – There are no unlimited sized hard drives, and adding more drives costs the host more. The same goes for bandwidth. Somebody has to pay for it, so look for fixed amounts. Unlimited email accounts is fine as they are limited by the space you are allocated. Unlimited Bandwidth or Storage is not ok. Stay away from these hosts.
  • Support – You want 24 x 7 support via phone \ livechat \ email and helpdesk. Smaller companies struggle to provide decent coverage. It may not be a factor if you have a hobby site. If your  business site goes down at 3 am you want it fixed ASAP. Servint answer the phone virtually immediately 24 x 7, that is what I would expect elsewhere.

Ok so where do you find companies, how do you check them out. One such place would be www.webhostingtalk.com , a forum about webhosting. They have a find a host service, an offers section and the ability to search for posts about a host you have found. Even the best hosts can get the occasional bad review, but if you see several then they are a factor to consider.

So you have your domain name, you have somewhere to put it, now what. You need to make your site, you have a few options:

  • Webhostingtalk \ Google \ Craigslist and others can all put you in touch with someone who can design your website for you. Don’t expect this to be cheap, a designer just starting our may design and build a site for a few hundred dollars, but a professional will charge in the thousands for a commercial site.
  • Design and build it yourself. If you have no knowledge and no time this may not be the best route, if you already know how to do it or have the time to learn it can save you a fortune. http://www.net2.com/nvu/ is some excellent free software for helping your build your own site.
  • Half way house – Templates can provide a half way house solution, somebody else designs the framework and look for the site and you customise and expand it to suit your needs. Templates are often sold repeatedly so the price can be lower but your design will not be unique. Google for website templates if this sounds interesting.
  • Blogs \ Content Management Software – This is another possibility. The majority of this site runs off WordPress. You install the software and from then on it is like using a complicated version of a word processor. You can download themes and it can save you from designing your own site. For a blog its perfect, for an advanced commerical photography site you may find limitations.
  • www.Smugmug.com there are an every increasing number of services like this one. I haven’t used them yet but I intend to at one point. They will take care of the majority of things for you.

Hopefully you now have all the parts you need to build your site up and get it online. Remember to keep backups!

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Getting Prints in the UK

Sunday, June 28th, 2009

So who is reliable and trustworthy. Who to send family shots to at a sensible price and who to send clients work to? Even the best labs can have an off day and there are probably horror stories for most labs out there. I will post a US version at a later date (although for consumer prints CVS has proven great for me).

For UK consumer prints I use www.foto.com, after sending them thousands of shots over many years they have never failed to provide me with faithful renditions. The prices are low, very low, mainly due to having a large central printing house for all of Europe (it would seem, my prints arrive from mainland Europe). The downside is a few extra days delay and slightly higher postage costs but at 4-5p 6-8 cents per 4×6 I can handle a few p extra postage. Before placing an order I would use their calculator to ensure you know the total as the postage can bump up orders, especially for larger prints. Having said that they are one of the cheapest places for larger prints I have found, especially considering they have a pretty advanced backend and good tools for uploading \ selecting cropping etc.  They have a wide range of other products, I have only ever ordered one photo mug which arrived chipped, my only dissappointment with them and most likely due to the postal system.

Professional prints are a little more complicated, there are a few companies to use. For small to midsize prints (and film processing) http://www.peak-imaging.co.uk/ does a great job. I have used them for prints and film processing (E6 mainly, C41 and B&W when I am lazy) and the results have been to a very high standard. They pride themselveson quality, price is obviously therefore higher but if you want a zero risk buy they are the place to go.

Larger prints would go between two places, B&W prints to http://www.digital-monochrome.co.uk/page4668.html and colour printing and film scanning to http://www.blueskyimages.co.uk/.

One last site, I haven’t tried but intend to soon is http://www.snapmad.com/about.php.

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WordPress Designs

Sunday, June 28th, 2009

WordPress is a great blogging tool, along with blogger and MT. If like me you don’t fancy spending ages working on a custom look and just want something that looks good then there are quite a few free themes out there. One site has an extensive list of links to free themes

http://jealousdesigns.co.uk/every-free-wordpress-theme-ever

Whilst their claim seems bold, it might be very close to true. I went through many themes for this blog before settling on this one, it might change in the future. Just remember to leave the credits in to the author \ artist!

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